At Mountelo, your privacy is important to us. This Privacy Policy outlines the personal data we collect, how we use it, and how we keep it secure.

1. Information We Collect

• Your name, email address, phone number
• Billing and shipping addresses
• Technical information (IP, browser type, device info)
• Usage data (pages viewed, session time, interaction)

2. How We Use This Information

• To process your orders and deliver services
• To improve our website experience
• To respond to support requests
• To send you order updates or marketing emails (with your consent)

3. Data Sharing & Third Parties

• We never sell your personal data.
• We may share it with trusted service providers (e.g., payment processors, shipping partners).
• We may disclose it if legally required by law enforcement or regulation.

4. Cookies & Tracking

We use cookies to enhance your browsing experience and analyze traffic. You can disable cookies anytime via your browser settings.

5. Data Protection & Security

We apply industry-standard encryption and access control to secure your data. However, no online system is 100% secure, and we recommend you use strong passwords and secure devices.

6. Your Privacy Rights

You have the right to:

• Request access to your data
• Request correction or deletion
• Withdraw consent at any time

7. Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page with a new effective date.